Have a American Family policy and need collision repair in Louisville? All Star Auto Body Shop repairs American Family policyholders' vehicles at 9213 Dixie Hwy Ste A, and we handle the paperwork with you.
Have these ready
- Your American Family claim number, if you've filed
- Your policy number and driver's license
- Photos of the damage and the scene, if you have them
- The other driver's information, if another vehicle was involved
FAQ
Common questions
Do I have to use the shop American Family recommends?
No. Kentucky law lets you choose where your vehicle is repaired. Any shop American Family suggests is only a suggestion, and you can bring your car to us.
Will picking my own shop slow down my American Family claim?
Timing depends on the damage, parts availability and insurer approvals, not on which shop you choose. We keep you updated at each step.
What will I pay?
Typically your deductible. American Family pays the approved cost of repair. If hidden damage raises the cost after teardown, we submit a supplement.
Can I get an estimate before I file with American Family?
Yes. A free estimate shows what the repair involves, which can help you decide how to proceed.